FAQ's - Frequently Asked Questions

What’s the difference between an “Alligator Clip” and a “French Spring Clip”?

The Alligator Clip on the left opens with a pinch on one end and opens and closes like an alligator’s mouth.

The French Spring Clip is a locking clip that opens when pinched
at one end, popping the latch open. To lock it down on the hair, you pinch it
until it snaps shut. Both are very effective, high quality clips, but the Alligator works better on thin or baby hair.

How do I ship the Hair Bow of the Month as a gift, to a different address?

From our site, when you fill out the first of two steps upon checkout, you can uncheck “Ship items to the above billing address” at the bottom. This will open a new area for ship to address. Just fill it out. We will handle the rest, regardless of payment selection. If you’re paying with PayPal, just proceed as normal. PayPal requires your address only, but we’ve got you taken care of here.